As a leader within your business you have the responsibility of facing the truths that creep up from time to time. Sometimes they are things most would consider good news. At other times they are things that give you that special kind of migraine that feels like you were the ball at batting practice. Truth can take any form it likes whether we are prepared to hear it or not.
I find it amazing the number of business owners who feel, when the ugly truth arrives, they have this responsibility to shield those they’re leading from it. Perhaps it could be a genuine concern for their response to bad news, but more often than not they don’t have an answer for it that moment and so they keep it quiet until they do.
Like the famous line from A Few Good Men with Jack Nicholson, the mantra of “You can’t handle the truth!” seems to govern these decisions.